Payment

Payment Methods

• Credid Cards

  Buyers can pay securely by credit card directly. Please note that Victoria’s Queen does not collect your credit/debit card number when you make a payment.

  If credit card payment is not successful, please do not worry, please refer to the following solutions

  Your bank or credit card company will know why your credit card or direct debit was declined. Still, here are some common reasons for declines, which might help you troubleshoot.

  1. Your card reached its limit:

     Check your credit limit.
     Check the maximum amount your card can be charged at a single time.
     Check how many times your card can be charged in a given time period.
     Check to see if your card allows online transactions.
     Make sure that your card can accept international charges.

  2. Other Errors:

     * Declined
     * Do Not Honor
     * Processor Declined
     * Transaction Not Allowed

     To resolve a payment issue, the first thing to do is call your bank (or credit card provider). Request to speak to the Level 2 support. Usually, call centre support agents won't have access to the information required to resolve a payment issue, and they will simply claim that your card is working fine. Speaking to Level 2 support is essential to find out why your bank rejected your payment.

     Explain to your bank or credit card's support services that you attempted to make a payment to Victoria’s Queen, give the date, and tell your bank what error code and message was returned.

     Ask your bank to explain why they declined the payment, and ask them what they will do in order for the card not to be rejected again.

     Once your bank has confirmed that they've resolved the issue (e.g. lifted the restriction, or changed some system settings), try the payment again.

  3. What can I do if my payment still fails after following your steps?

     If you're still encountering payment issues, try a different credit or debit card.

     Alternatively, you can try to pay with PayPal. Use the link on the payment page with the logo 'Paypal'. Be aware that if you're funding the payment with the same credit card, but connected in Paypal, the credit card provider may still reject the transaction. If you continue to see errors when attempting to make a payment, please contact us.

• PayPal

  PayPal can be used at Victoria’s Queen to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).

• Cryptocurrency

  We accept Bitcoin, Ethereum, Dogecoin and other cryptocurrencies as a method of payment. Please contact us for more information after placing your order if you want to pay for your order with cryptocurrency.

• Bank Transfer

• Western Union